Parents are not required to remain onsite for the duration of the program. However, please ensure that you are contactable in the event of an emergency.
Medication:
If your child or the person you support required routine medication administration, we will not be responsible for administering this during group times. Please ensure you are available to administer.
Accident and Incident Process:
Our staff are first aid trained. In the event of an accident, our staff will provide first aid treatment to your child (if required) and document the incident through our incident management system.
In the event of a serious accident, our staff will seek medical assistance and call an ambulance if required. Any costs associated with the ambulance will be invoiced to the parents/caregiver.
Where medical assistance is required, our staff will first seek medical guidance and then contact parents/caregivers.
Food Allergies:
Please be mindful that children in our program may have allergies. Nuts and eggs, including foods containing nut products, are not permitted onsite.